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Account


  • Can I delete a team member or edit user permissions for other team members?
  • What types of user roles are available for team members on a project?
  • Why can't I see the invites that I sent to team members in my console?
  • Can I use my Sajari account with multiple domains, sites or applications?
  • Do you offer a Sandbox for development and a staging environment?

Analytics


  • How do I integrate custom analytics with my search interface?
  • What impact does Sajari have on ROI?
  • How do I integrate Google Analytics with my search interface?

Billing


  • If I’m on the ‘Pro’ plan, what happens when I exceed 100,000 queries in a month?
  • How many Collections can I have in my account?
  • If I’m on the ‘Basic’ plan, what happens when the number of queries run for my Account exceeds 50,000 in a month?
  • Can I add a Project that my co-worker/colleague is paying for to my Account?
  • When will my credit card be charged?

Capabilities


  • How does Sajari differ to other search solutions like Algolia, Swiftype, and Elastic?
  • Does Sajari support fuzzy text search?
  • Do you automatically crawl my website content?
  • What impact does Sajari have on ROI?
  • How does Sajari handle stemming?

Crawler


  • How to use sitemap to index my website?
  • Can Sajari index PDF documents?
  • Can Sajari index documents in the format DOC and DOCX?
  • How does the crawler handle 301 or 302 redirect?
  • What level of customization can be applied to how Sajari crawls my site?

Customize search results


  • How does Sajari differ to other search solutions like Algolia, Swiftype, and Elastic?
  • What level of customization can be applied to how Sajari crawls my site?
  • How do I exclude a directory from search results?
  • Does Sajari offer the ability to re-order search results for specific queries, or eliminate results that might not be contextually relevant?
  • Does Sajari have a synonyms dictionary?

Infrastructure


  • What browsers are supported by Sajari?
  • What programming language is Sajari built with?
  • What are your SLAs for uptime and availability?
  • Where are Sajari's data centers hosted?
  • Is there a disaster recovery strategy in place?

Install


  • How long does it take to implement Sajari?
  • Is Sajari available for download?
  • What are the steps to implement Sajari site search?
  • Can I install Sajari with Google Tag Manager (GTM)?

Integration


  • What SDKs does Sajari offer?
  • Where can I find my API key?
  • Can I use Sajari search with Shopify?
  • Is the code open source?
  • Do you have a jQuery plugin instead of pure JavaScript?

Language support


  • Does Sajari offer multilingual support?
  • How easy is it to index and return regionalized results?

Security and privacy


  • How is my data encrypted and secured?
  • What accessibility principles, guidelines or features does Sajari adhere to? (e.g. WCAG 2.0)
  • How do Sajari cookies work with GDPR?
  • Do you share or sell my data?
  • What security certifications does Sajari comply with?

Terminology


  • What is a domain?
  • What is an operation?

Troubleshooting


  • What is the best way to test Sajari with a staging site?
  • How do I prevent pages from being crawled?
  • How do I fix PDF and DOCs that fail to index or have the wrong title?
  • How do canonicals impact indexing?
  • I signed up and added my site but there are no results?

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